• Search
• Search Tips
• Shopping Cart
• How to Place an Order
• Shipping and Handling
• Delivery
• Comments
• How do I print a copy of my Order?
• Reference/Confirmation Number
• GST
• Payment Information
• Our Returns Policy
• Special Orders
• Send us an e-mail

• There are several ways to search for a particular book:
  • by ISBN number
  • by author
  • by title
  • by series
  • by subject
  • by publisher
• If you know the ISBN number of the item you wish to order, enter the number in the Search for: field, and click on ISBN Number in the Description field, click on Go and your search will begin.
• If you don't know the stock number and wish to search by description, enter 2 or 3 words that you believe are in the title of the book you are searching for
• If you don't know the ISBN number or the title of the book, you can search by author. This field is not case sensitive and you may use either the first name and last name or the last name, then first name.

• Try to use two or three words that would be included in the description of the book you are searching for
• For example: using the word blue in the title field will produce 100 results; however, baby blues will produce 2 results.
• The search feature is not case sensitive--use upper or lower case

• To order an item, it must first be placed in your Shopping Cart.
• After receiving the results of your search for an item by author, ISBN number, title, or series you are now ready to add items to your Shopping Cart.
• On the right hand side of the screen there is a Buy Now / Shopping Cart icon. Click on this to add the item to your Shopping Cart.
• In the top right corner of your screen shows the $ amount of items in your Shopping Cart. This number will change as you add more items to your Shopping Cart.
• You can also add items to your Shopping Cart from your list of favourites
• To delete an item from your Shopping Cart, check mark the delete column and click on Update
• You can view all the items that you have ordered by clicking Shopping Cart at any time
• You can leave your Shopping Cart open and add items throughout the day or longer. If you have to close down the website, you will not lose the items in your Shopping Cart as long as you have used the Save Cart icon
• When you have added all of the items you want to the Shopping Cart, click Order Now and fill out the personal information. After you have filled in your personal information you cannot go back and add more items--you must place another order.
• When your Shopping Cart is empty and the $ total is 0--it is ready for a new order.

• When you have added all of the items you want to the Shopping Cart, click Check Out
• You will be brought to a page where you must select a method of payment and then directed to a Check Out screen specific to your selection.
• An order summary will be at the top of the page and you will be asked to enter your personal information. Once this informaion has been enetered, press Confirm Order on the bottom right hand side of the page.
• Confirm your order is correct and click the Place Order button to complete the sale. Applicable shipping charges and taxes are applied at this stage.
• Once you have clicked the Place Order button, an Order Receipt screen will appear. You may print a copy of the order to keep on file. You will also receive an order receipt at the email address you provided.

Our standard shipping and handling charges are as below. Exceptions to this policy are indicated by individual product descriptions.

Shipping Charges:

For larger volume orders, please call for further information.

Note: We only ship in Canada.

Our normal order processing is quite fast. Most orders are shipped within 3 working days of receipt. However, when we are out of stock or a title must be special ordered delivery will take longer.

If you have any special instructions to add to your order, please enter them in the Comments Box on the order form.

• You must print the order for your personal records at this time when the Order Receipt is displayed on the screen.
• You cannot print a copy after you leave the screen. 
• An email copy of the receipt will be sent the address provided.

• The Order Number will appear on the Orrder Receipt page and will also appear in the email confirmation sent to the provided email address.
• If you want to check on your order use this order number for faster service.

GST (Goods and Services Tax) will be indicated and charged on your original invoice

All prices are listed in Canadian dollars. We accept Visa, American Express, MasterCard, cheques, purchase orders (Interac accepted for in-store shopping)

Do you need to return an item?

• If anything is wrong with your shipment, you must notify us within 30 days of receipt.
• If you need to return a product to us, you must include a copy of the packing slip that came with your shipment. Without this, we can't tell who returned the product, and even worse, we can't credit your account!
• Please re-box - in order to credit you for returns, we must receive the materials in good condition. Please be sure that the materials are boxed well enough to survive the journey and ensure sufficient postage. If returned goods do not reach us in original condition, we will not credit your account.
• Shipping Address: Our return shipping address is:
            Teachers' Book Depository
            18004 - 116 Avenue
            Edmonton, Alberta
            T5S 1L5

Yes, we will do our best to locate the resources to meet your requirements.

• e-mail books@teachersbookdepository.com
• fax 1-780-451-3958
• fax 1-780-451-3958
• phone toll free 1-800-661-1959
• phone 1-780-453-7092

If you have any questions or would like to share information with us, please send us an e-mail books@teachersbookdepository.com.